Each account comes with a 14-day free trial period.
During the free trial, you can upload up to 1,500
pages of content and add up to 5
users (our Team plan). Please feel free tocontact usif you have specific requirements for the free trial period.
How do page limits work?
All page limits apply per business account, not per user.
For your file uploads, we get the number of pages directly from your file metadata.
When you submit text through our web form
(or if we can't determine the number of pages from your file for some reason),
we'll calculate the number of pages based on an assumption of 350 words per page.
Which web browsers can I use?
CounselHQ uses cutting-edge technologies to bring you the best possible user experience and value.
This means that our website may not work with some older web browsers. We recommend using
Internet Explorer 11 or the latest version of Microsoft Edge, Chrome, Safari, or Firefox.
What if I go over my page limit?
We set a "hard limit" that's a little above your plan cap on pages,
meaning we'll prevent you from uploading additional files/content at that point.
When you get close to and/or go over your plan limit, we'll reach out and together
we'll figure out the best plan for your growing needs. With this approach,
there's no need to worry about any unexpected cost increases. Please feel free tocontact uswith any questions.
Can I cancel at any time?
Yes. You'll continue to have access to your account for the remainder of the
time you've already paid for, but we'll cancel your account after that.
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