The free plan gives you the opportunity to try out CounselHQ at your own pace - you can stay on it as long as you like.
CounselHQ's free plan allows you to have up to 3 users and upload up to 100 files (up to 100 pages in length). Users share 10 active days per calendar month.
Calculating page limits: For your file uploads, we get the number of pages directly from your file metadata. When you submit text through our web form (or if we can't determine the number of pages from your file for some reason), we'll calculate the number of pages based on an assumption of 500 words per page.
Note that the page limit does not apply to the documents you have open in Microsoft Word while using our add-in - only to your uploads. Paid plans do not have page limits.
Each user that's active on a given calendar day equals 1 active day. For example, if your account has 35 active days per month:
Charging by active days instead of users is designed to be both flexible and fair. It makes it easier to share the value of CounselHQ across your team or organization, and it means you don't have to worry about deactivating the accounts of inactive users to avoid additional charges.
CounselHQ uses Coordinated Universal Time (UTC) to track active days.
If your account doesn't have any remaining active days, users will be unable to use CounselHQ until additional active days are added to your account at the beginning of the next calendar month. You may also consider upgrading your subscription to immediately increase your number of active days per month.
Please feel free to contact us with any questions.
CounselHQ will prevent you from uploading additional files once you hit your account's file limit. When you get close to your file limit, we'll reach out and together we'll figure out the best plan for your growing needs. With this approach, there's no need to worry about any unexpected price increases.
Please feel free to contact us with any questions.
Yes, on a case-by-base basis. If your organization is considering a Business or Enterprise subscription, please feel free to contact us to discuss a potential pilot.
CounselHQ's add-in for Microsoft Word is designed to work with fully-updated versions of Word 2016 (or later) on PC, Word 2016 for Mac, and Word Online. Though not required, if you have a Microsoft Office 365 subscription, you should have access to these applications.
Contact us today for a demo and assistance setting it up for your organization.
CounselHQ uses cutting-edge technologies to bring you the best possible user experience and value. This means that our website may not work with some older web browsers. We recommend using Internet Explorer 11 or preferably the latest version of Microsoft Edge, Chrome, Safari, or Firefox.
Yes. When your current subscription expires, your account will automatically be converted to a free account.